Order Instructions

1. About Shop: This is an online Redsenol Brand Store and all items are authentic.

2. About Quality: All items sold at Redsenol Brand Store are guaranteed to be authentic and of high quality.

3. About Color Difference: All items are for real shooting, and due to technology, display, light, environmental reasons there may be a slight deviation phenomenon, please in kind prevail. The replacement or return will not be accepted for color difference.

4. About Delivery: Redsenol Online Shop supports worldwide shipping and delivery ( included but not limited to Canada, US, UK, France, Germany, Italy, Spain, Belgium, Sweden, Austria, Hungary, Netherlands, China, Hong Kong, Taiwan, Malaysia, Thailand, Vietnam, Indonesia, Philippines, Singapore, Australia, New Zealand, etc.).  Canadian orders can be delivered within 2-3 business days; American orders delivered within 5-9 business days; other international orders delivered within 6-10 business days. Note: Orders from Mainland China and Hong Kong are shipped from the warehouse in Hong Kong with Express Mail. Hong Kong orders can be delivered within 2-3 business days; Orders from the mainland delivered within 7 business days.

5. About Exchange & Return:  We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at redsenol@gmail.com, and we will make a replacement or refund without any cost to you.